Privacy Policy
Effective Date: 05 June 2026
Introduction
EDM Electronics (“EDM Electronics”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information obtained through our website, www.edmelectronics.co.za, and through our business activities.
By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.
Information We Collect
We may collect the following information when you interact with our website or contact us:
Personal Information
- Name and surname
- Company name
- Email address
- Telephone number
- Physical address
- Any information submitted through contact forms, email enquiries, or quotation requests
Technical Information
- IP address
- Browser type and version
- Device information
- Website usage statistics
- Referring website information
- Cookies and analytics data
How We Use Your Information
We use your information to:
- Respond to enquiries and requests
- Provide quotations and project information
- Deliver our products and services
- Improve our website and customer experience
- Communicate regarding existing or potential business relationships
- Comply with legal and regulatory obligations
- Maintain security and prevent fraud or misuse
We will only process personal information where we have a lawful basis to do so.
Cookies
Our website may use cookies and similar technologies to improve functionality, analyse website traffic, and enhance user experience.
Cookies may collect information such as:
- Website pages visited
- Time spent on the website
- Device and browser information
You can disable cookies through your browser settings, although some website features may not function correctly.
Sharing of Information
EDM Electronics does not sell, rent, or trade your personal information.
We may share information with:
- Trusted service providers who assist in operating our business
- Website hosting and IT service providers
- Professional advisers
- Government authorities or regulatory bodies where required by law
Any third parties receiving information are required to maintain appropriate confidentiality and security standards.
Data Security
We implement reasonable technical and organisational measures to protect personal information against:
- Unauthorised access
- Loss or theft
- Alteration
- Disclosure
- Destruction
While we take reasonable steps to safeguard information, no method of electronic transmission or storage is completely secure.
Retention of Information
We retain personal information only for as long as necessary to:
- Fulfil the purpose for which it was collected
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
When information is no longer required, it will be securely deleted or anonymised.
Your Rights
In accordance with the Protection of Personal Information Act (POPIA), you may:
- Request access to personal information held about you
- Request correction of inaccurate information
- Request deletion of information where legally permissible
- Object to certain processing activities
- Withdraw consent where processing is based on consent
Requests may be submitted using the contact details below.
Third-Party Websites
Our website may contain links to third-party websites. EDM Electronics is not responsible for the privacy practices, content, or security of those websites. Users are encouraged to review the privacy policies of any external sites they visit.
Children’s Privacy
Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page together with the revised effective date.
Contact Us
If you have any questions regarding this Privacy Policy or the processing of your personal information, please contact:
EDM Electronics
Website: www.edmelectronics.co.za
Email: info@edm-design.co.za
Telephone: +27 12 993 2329
POPIA Complaints
If you believe that your personal information has been processed unlawfully, you may lodge a complaint with the Information Regulator (South Africa):
Information Regulator (South Africa)
Website: www.justice.gov.za/inforeg
Email: complaints.IR@justice.gov.za